Shipping policy

We usually ship our products worldwide with FedEx, DHL, UPS or YunExpress. It usually takes 3-7 business days to prepare and ship a parcel, while it usually takes 3-7 business days to reach you after it is shipped, some orders might take longer. Shipping fees are shown when you reach the checkout. If you urgently need that order, please get in touch with us and we will do our best to accommodate your need.

LOST OR STOLEN PACKAGES

We know carrier issues and delays can happen. We find that some carriers may scan a package as "Delivered" when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.

After 4 business days, if your order is showing as "Delivered" by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact the carrier Customer Service for assistance.

Please note that HITCHHIKER is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.

If the carrier's tracking link for your order is not showing activity or movement for more than 5 business days, please contact carrier Customer Service to investigate.